If you refer to technical support service, please, specify the following information:

• Excel QuickSearch version (it is available in [QuickSearch] – [About...] dialogue and in the Help file)
  
• Microsoft Excel version (see the dialogue [Help] - [About Microsoft Office Excel])
  
• Your name, e-mail address;
  
• In a subject of the message specify order ID (if you are an authorized user);
  
• The description of a problem and the actions causing it.

If you request a technical support, you'll receive our answer in any case. We'll try to reply within 24 hours. First of all we reply authorized users requests.